Clarity
Can someone quickly understand what you do, who you help and what to do next?
A first look through your customers' eyes
What do customers see before they call you?
A short, honest look at how your business appears online, based on your live website and public listings. You receive a branded PDF with specific findings across four important areas.
- Personalised to your business
- Sent within two working days
- No charge, delivered by email
What the assessment covers
Four views of the same business.
Each area is considered separately, then brought together to show where the clearest opportunities overlap.
Customer questions
Does your content answer the things customers are likely to search for, worry about or compare?
Trust and first impression
Does your online presence feel current, credible and consistent with the quality of the real business?
Visibility
Can customers find the right information across search, maps and the public listings they use?
Real findings, not a generic score.
The number of findings depends on the public information available. I do not invent observations to fill a template.
How it works
A useful outside view, without the sales ritual.
The request, public review and PDF delivery follow three contained steps.
- 1Send the essentials
Your name, business, website and the email address where you want the PDF sent.
- 2I examine what is public
I review the website and public listings through the four areas above.
- 3Receive your personalised PDF
I send the branded preview by email within two working days. It is yours to keep.
Request your first look
Show me your business.
Send the four essentials below. If there is something in particular you are concerned about, add it—but you do not need to prepare a brief.
- No charge
- No obligation to sign up for anything
- No call required
- Personal reply from Michael
This initial offer is for qualifying Teesside trade and service businesses with a live website and public online presence.
Request received
Thank you.
I'll check that there is enough public information to carry out a useful assessment and reply personally using the email address you provided.
Before you request it
A few honest boundaries.
Will somebody call me?
No. The preview is delivered by email. If you later want to discuss the wider business, How I Help explains the separate free 30-minute conversation.
Is this the complete paid assessment?
No. This is a focused preview with specific findings across the relevant areas. Pricing explains the complete £175 Business Clarity Assessment, its report and included findings discussion.
Does the first look include fixing the problems?
No. The preview records observations and possible direction; implementation is not included.
What if my business cannot be assessed properly?
The initial offer is for established Teesside trade and service businesses with a live website and enough public information for a useful review. If a request falls outside that scope, I will reply and explain why.